- How recognition affects bottom-line performance
- Learn the types of attempted “recognition” which actually create negative effects
- How to avoid the mistakes inherent in giving money or items that cost money
- Use correcting to get performance to a level for that can be reinforced
- SSIP – The keys to effective positive recognition:
- Specificity
- Sincerity
- Immediacy
- Personalization
- Go “beyond thank you” to find your employees’ higher level motivation and
- personal positive reinforcers
- Get your employees to reinforce their co-workers to create teamwork
- and day-to-day on-the-job positive culture