1. How inter-department communication affects the health of your organization
  2. How to take the lead in breaking down barriers or old negative memories
  3. Steps to replace competition with cooperation
  4. How leaders can model the right or wrong behaviors: are you aware of what
  5. your team members may be learning from you – and imitating?
  6. Triangulation: a communication tool to avoid blaming and finger-pointing
  7. Your department has a reputation – what is it?
  8. Skills to create across-department-lines teamwork and even positive reinforcement!