Services
Performance Leadership Consulting offers a comprehensive portfolio of business management leadership services that help managers, supervisors and associates improve performance and transform their cultures to be more people-oriented. Our custom-designed business management leadership services can help Human Resource professionals meet their training objectives and add depth to their corporate university offerings.
Our approach to training: “People want to be entertained!” (quoting Pauline Allen)
Speaking
Janis Allen is a dynamic and entertaining speaker for corporate meetings, conferences, association meetings and other special events. Janis speaks on a number of business management leadership, workplace, and performance topics. Her topics include:
- How to Create a More Positive Culture
- Effective Performance Appraisals
- Improving Corporate Performance/li>
- Improving Company Morale
- Stress Management
- Personality Styles at Work
Speaking Engagements for Janis include presentations to these organizations:
- National Association for Employee Recognition
- Monsanto Chemical
- Toro Distributors SE
- Carolinas Employee Involvement Association
Michael McCarthy speaks on a number of business management leadership and quality/process improvement topics. His audiences rate him as “fast-paced” and offering “practical ideas.” His topics include:
- Leaders Act First
- Leading Change
- Building a Culture of Safety
- High Performing Teams
- Maximizing Performance
- Communication Skills
- Dealing with Difficult Customers
He has been on the program at events sponsored by these and other organizations:
- National Association for Employee Recognition
- American Trucking Association
- Midwest Association for Behavior Analysis
- Preston Trucking Company
To book speaking engagements, contact us
Training
Companies hire Performance Leadership Consulting to conduct business management leadership on their premises as well as at off-site locations.
Custom-designed business management leadership training sessions and workshops offered by Performance Leadership Consulting are clustered around five main categories:
1. Organizational Leadership
- Employee involvement teams
- Problem-solving and conflict-resolution
- Customer service skills
- Employee retention
- How to create a more positive culture
- Department-to-department communications
- Employee-initiated performance appraisals
- Supervisory skills
- How to give positive recognition
2. Personal Leadership
- Delegating
- Listening and communications skills
- Performance coaching to develop people
- Internal customer relations
- Leading effective meetings
- Time management and goal setting
- Five top skills for people who work with people
- Business etiquette
- Professional presentations and public speaking
- Business communications for office staff
- Stress management
- Consultative selling skills
- Negotiation skills
- Personal persuasion skills
3. Performance Leadership
- Pinpointing the performance to focus on
- Performance measurement
- Performance feedback systems
- Positive recognition for positive performance
- Co-worker recognition
- Communication Skills: active listening and assertive talk
- Performance coaching to develop people
- Conflict resolution
- Collaborative problem solving
- Creative problem solving
- Performance teams
4. Quality Leadership: Sustain Your Gains from Lean/Six Sigma Projects
- Defining suppliers and customers
- Defining internal and external customers
- Internal customer skills
- Defining inputs, processes, and outputs
- Making measurement your friend
- Process Excellence: how to improve any process
- Change Management: how to move from the old process to the new
- Sustain the Gain: how to keep the new process stable
5. Customer Service
- Little things matter: how to gain competitive advantage
- Making yourself easy to do business with
- How to measure customer service
- Skills for customer relations
- How to deal with problems
- How to deal with difficult customers
Contact janisallen@janisallen.com
Consulting
Performance Leadership Consulting provides consulting services to corporations, businesses and government organizations of all sizes.
Consultation is available on the following as well as any of the individual training topics mentioned above:
- Organizational Leadership
- Personal Leadership
- Performance Improvement Systems
- Quality Leadership
- Customer Service
- Instructional Design
Please contact us at janisallen@janisallen.com if you are interested in consultation and/or design services on these or related subjects.
Executive Coaching
Performance Leadership Consulting provides Executive Coaching services to executives and managers of companies and organizations. This coaching provides a way for business people to:
- Formulate plans for career and business objectives
- Receive frank advice about business relationships
- Get help with each step of their success plan
- Test ideas with an objective “sounding board”
- Receive support for personal goals and improvement
These coaching sessions are generally scheduled in weekly telephone sessions, with additional contact by e-mail available at any time during the week. Individualized schedules are worked out to meet each person’s needs. Contact janisallen@janisallen.com