During March and April, I offer you a cost-effective Leadership Analysis (my travel expenses to your location plus $200.00) that will help you bring your struggling leaders nearer the performance level of your highest performers. Here's how Leadership Analysis works: I will: 1.  Conduct behavioral interviews with 3 of your high-performing leaders and 3 leaders [...]

Resolution # 1 “Recalculating . . .” said our vehicle’s GPS voice, gently, when we took a wrong turn. The word “recalculating” is symbolic. When we fail to meet our goals, we don’t have to pronounce ourselves or others to be failures. Using the "recalculate" idea puts us in a solving frame of mind, rather [...]

1.  "What can I do to help you today?" This is the first question Rinda Green asks each of her employees and contractors as she walks into work each morning, still laden with her briefcase and tote bag. When she asks that question, she means it. When I tell her a task I need help with, she does that first – [...]

Disneyland was built in 1955 in Anaheim, California in 366 days, from the first shovel of dirt to the first ticket sold. When Walt Disney was asked, "How did you get all this done in 366 days?" he answered, "We used every one of them." Ever notice how some people seem to get so much done? [...]

  by Mean Josephine 1.  Start your meetings exactly on time. Close the door at start time. Become known for it. 2. Never insult those present by saying, “Where is everybody? Is Sarah coming? Call Brad.” Start if you have only one other person present (I know, I know, that’s really hard).   3.  Publish a [...]