I walked into a small store. The clerk, standing behind the counter at the back of the store, was busy texting, but halfway looked up and said, “Good morning.” I said “Good Morning,” and made my way to her. She had resumed her texting as I walked toward her. I waited a few seconds for [...]

During March and April, I offer you a cost-effective Leadership Analysis (my travel expenses to your location plus $200.00) that will help you bring your struggling leaders nearer the performance level of your highest performers. Here's how Leadership Analysis works: I will: 1.  Conduct behavioral interviews with 3 of your high-performing leaders and 3 leaders [...]